Acknowledge / Inform users of website problems?!

Sigma 85mm f/1.4 for Canon

08/26/2013 07:58:04 PM · #151

Originally posted by Cory:

Originally posted by Ja-9:
Oh but of course I can't get on....now the VPN ISN'T WORKING...going to try to reinstall...

I have sent sargasso my IP address

Just a quick note: Don't send your IP address if you are with Brighthouse, or have already reported issues. No need to double up the support tickets. :)

OOPS!!!! I read your note that they needed our IP's ....I'm going to blame small print on my phone!!!! That's my story and I'm sticking with it!!!

RKT

Canon EOS-60D

08/26/2013 08:06:07 PM · #152

Originally posted by Cory:

Originally posted by tanguera:
Hey Langdon,
I think Cory deserves at least a couple of months of complementary membership!!!

Ha... I'm just hoping he's not too annoyed that I usurped his prerogative.

Hell, I think he should get a whole year!

08/26/2013 08:07:23 PM · #153

Originally posted by Ja-9:

Originally posted by Cory:

Originally posted by Ja-9:
Oh but of course I can't get on....now the VPN ISN'T WORKING...going to try to reinstall...

I have sent sargasso my IP address

Just a quick note: Don't send your IP address if you are with Brighthouse, or have already reported issues. No need to double up the support tickets. :)

OOPS!!!! I read your note that they needed our IP's ....I'm going to blame small print on my phone!!!! That's my story and I'm sticking with it!!!

No worries. I'm sure an extra ping won't hurt them a bit. :)

08/26/2013 09:41:53 PM · #154

Cindy is back on.... She promises to

hold a solitary candle vigil from home for you... with wine of course.

Sigh

tanguera

Nikon AF-S Nikkor 17-35mm f/2.8D IF-ED

08/26/2013 10:45:25 PM · #155

Hey, everyone. Just got a PM from Ray, who told me I could share his ordeal with you, since it's too hard to type with one hand. Here it is, in his own words:

"I visited Germany in the later part of July and on the last two days my right foot started to swell, something I attributed to having walked a great deal more than normal. On my second day back, I started shivering at work, assumed I had gotten a flu bug and went home to bed. I took flu medicine for three days, did not improve and my foot started to turn blue and I had excruciating [pain] extending from my big toe to the knee. Alarmed I went to the ER at my local hospital where I was told I had an infection, prescribed pills and recommended I follow up with my own doctor.

After four days with no improvements I met with my doctor who immediately took me off the medications, sent me to the hospital for IV antibiotics and arranged for home care. Since then, a nurse visits me every day, hooks me up to an IV pump, cleans my foot and changes the dressing. The swelling and pain are gone for the most part, as is most of the skin on my big toe.

I had an appointment with my doctor today to determine if we can stop the IV and home care. He wants me to come back next Wednesday for another look see if IV treatment is still needed.

The doctor thinks I might have been bitten by a spider and will be sending me to the Center for Infectious diseases for a follow-up. "

08/26/2013 11:01:20 PM · #156

Oh my sweet Lord Ray...heal my friend... Please keep us posted!!!

Sigma 28-80mm f/3.5-5.6 Aspherical HF for Pentax

08/26/2013 11:10:45 PM · #157

My god, that sounds awful.. Heal fast Ray, sorry to hear this!

Pug-H

Pentax K10D

08/27/2013 03:22:06 AM · #158

I hope Ray gets fixed up soon, IW/OM.

But more to the thread topic: I went back to school today after the summer vacation and I can't get dpc to come up on the computer. Disaster! However, I'll see if it works at my other two schools tomorrow and morrowday.

RyanW

Nikon D7000

Nikon AF-S DX Zoom-Nikkor 18-55mm f/3.5-5.6 ED

08/27/2013 09:03:00 AM · #159

Wow, that's horrible Ray. I hope you have a proper recovery, and as expedient as ~~nature~~ science will allow it to be.

08/27/2013 09:34:03 AM · #160

Originally posted by Pug-H:

It would be helpful if you would provide the support at sargasso people with your IP at school.

08/27/2013 09:38:14 AM · #161

finally got the VPN to let me sign in...phew....

Still offline, but I did get a note from Sargasso this morning. At least they ~~are~~ appear to be very orginaized and on the ball...whereby with Brighthouse...each and every time I talk to them I have to go through each and every one of the steps of troubleshooting...right hand does not know what the left hand is doing...(or maybe wants to turn a blind eye....pffffttt) 12 Days today...

08/27/2013 10:04:19 AM · #162

Originally posted by Ja-9:

12 days. That's a hell of a number isn't it?

In any case, I'm pleased that you got the VPN back online. If you need anything Janine, let me know.

Canon EF 17-40mm f/4L USM

08/27/2013 10:33:44 AM · #163

Originally posted by Cory:

Originally posted by Ja-9:
finally got the VPN to let me sign in...phew....

Still offline, but I did get a note from Sargasso this morning. At least they ~~are~~ appear to be very orginaized and on the ball...whereby with Brighthouse...each and every time I talk to them I have to go through each and every one of the steps of troubleshooting...right hand does not know what the left hand is doing...(or maybe wants to turn a blind eye....pffffttt) 12 Days today...

12 days. That's a hell of a number isn't it?

In any case, I'm pleased that you got the VPN back online. If you need anything Janine, let me know.

Thanks Cory...you've been an enormous help already...at least I can get onto the sight...just need to figure out the uploading....hmmmm

langdon

Canon EOS-20D

08/27/2013 11:47:26 PM · #164

Originally posted by tanguera:

Langdon may not be appreciative, but he should by no means be annoyed at you resolving this issue when he clearly doesn't have the time.

I am appreciative of the steps Cory took and of David's handling in the matter. I sincerely apologize for not revisiting this thread after my initial replies -- I had foolishly assumed that everyone's issues were resolved. =[ I will touch base with David and see if there isn't anything more than can be done on our end. It sounds like at least Janine is still having trouble... anyone else?

08/27/2013 11:53:51 PM · #165

Originally posted by langdon:

Originally posted by tanguera:
Langdon may not be appreciative, but he should by no means be annoyed at you resolving this issue when he clearly doesn't have the time.

I am appreciative of the steps Cory took and of David's handling in the matter. I sincerely apologize for not revisiting this thread after my initial replies -- I had foolishly assumed that everyone's issues were resolved. =[ I will touch base with David and see if there isn't anything more than can be done on our end. It sounds like at least Janine is still having trouble... anyone else?

Hey, just glad you're cool with it! ;)

Janine along with Waddy/

MelonMusketeer and

brucedgates are, to the best of my knowledge, all still unable to access DPC.

Janine is with Brighthouse, which is currently in progress for a resolution, and Waddy is, IIRC, on CenturyLink. No idea who the ISP is for Bruce.

ETA: Langdon - thanks for the kind gesture! I truly appreciate it.

Message edited by author 2013-08-28 00:20:06.

davidc

Canon PowerShot SD500

08/28/2013 06:47:39 AM · #166

As of a couple of hours ago, all issues should be resolved. Please drop an e-mail to the previously mentioned ticket with your IP address if you are still unable to access the site entirely.

-davidc

Sigma 85mm f/1.4 for Canon

08/28/2013 09:55:50 AM · #167

Happy Dance!!!! It's working....13th day!!!!

Waaaaaaaaa whoooooooo!!!!!!

RKT

Canon EOS-60D

08/28/2013 10:02:50 AM · #168

Great news Janine!

tanguera