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DPChallenge Forums >> General Discussion >> DPC unavailable to some?
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 08/15/2013 06:17:43 AM · #1
theFREDfactor requested I open a discussion:

I have not been able to log in for almost 2 days now. Each time I try to log in I get the following message: ""Your request has caused an internal error. The administrators have been notified of this error. Please try again later." Is anyone else experiencing this also? Well we won't know will we as if you cannot log in you cannot tell your story. That's why I contacted Amanda to place my message here. I have contacted site council but have had no reply or response so far. Very frustrating as I am worried that I will not be able to upload my entry for the "CLOSED" challenge if this issue is not resolved in time.
Regards Fred Ps. Please open a discussion thread about this in the general forum as I cannot see the members forum while not being able to log in.
08/15/2013 06:38:14 AM · #2
I have the same message but can still log in! The message also comes up at the bottom of the page in the forums.
 08/15/2013 06:39:22 AM · #3
Thanks Ammie. Back in after clicking on remember my password.
 08/15/2013 07:11:07 AM · #4
I think the world is about to end,start eating and drinking all you can.
 08/15/2013 07:12:49 AM · #5
No forget that,it all seems ok now.
 08/15/2013 07:38:17 AM · #6
Originally posted by Tiny:
No forget that,it all seems ok now.


forget what?
 08/15/2013 08:24:30 AM · #7
Originally posted by Tiny:
I think the world is about to end,start eating and drinking all you can.


lol seriously what would we do without you to humour us :)
 08/15/2013 08:39:13 AM · #8
Originally posted by Tiny:
No forget that,it all seems ok now.

there still seem to be intermittent errors -- right now, I can log in using Firefox but get the error with Explorer.

Not sure if the problem is a glitch in the DPC code (I think Langdon's been trying to make some tweaks) or with Sargasso (the hosting company).
 08/15/2013 08:46:00 AM · #9
Your request has caused an internal error. The administrators have been notified of this error. Please try again later.

i can log in fine, but this error message above is at the bottom of this thread,

I still can't vote though.

Message edited by author 2013-08-15 08:46:27.
 08/15/2013 08:52:53 AM · #10
I tried this morning and it was working for me.
 08/15/2013 08:55:03 AM · #11
I also can't start a new PM -- it causes internal errors.
 08/15/2013 09:37:27 AM · #12
Real problems logging in this end too. I get that error message on all pages and could not log in on any of my PCs or Mac or iPad. I have just logged in using Firefox though I am sure it didn't work in Firefox when this issue occured yesterday.

Nice to be in again:)
 08/15/2013 10:05:51 AM · #13
Originally posted by theFREDfactor:
Thanks Ammie. Back in after clicking on remember my password.


I haven't been able to log in for over a day (on iPhone, iPad, or desk top) until I read Fred's tip above.
Clicking remember my password did the trick. Thanks Fred.
 08/15/2013 10:31:27 AM · #14
With my Windows pc I have no issues anymore
My Apple on the other hand...

I managed to login in with my Apple thanks to the trick mentioned (remember pw)

However, I just can't upload an image in a challenge.
I always get the message "An error occured : IO error"
File is the right size etc.

I hope this issue will get resolved asap so that I'm able to enter.
13 hours and 19 minutes left to do so

Message edited by author 2013-08-15 10:42:36.
 08/15/2013 10:39:40 AM · #15
Oh my, a vote! And it's a 5. Wow. A vote a day will keep the ribbons away
 08/15/2013 11:16:58 AM · #16
Wow... finally succeeded to enter in the challenge. But how

A direct upload in the challenge didn't work.
So I uploaded my entry from my Apple pc into my workshop with the classic uploader.
I tried to enter it that way into the challenge, but this didn't work either.
This last step I did with my Windows computer and this worked.
So, with some detours, but yes! I managed to enter my submission.

08/15/2013 11:49:44 AM · #17
Still no reply to my e-mail about all this to Site Council. Is Site Council aware of the problem and if so is something being done to sort it out? Would be nice if Site Council gave some feedback. I also cannot upload my entries and I also cannot vote.

Message edited by author 2013-08-15 11:50:32.
 08/15/2013 11:54:34 AM · #18
Originally posted by theFREDfactor:
Still no reply to my e-mail about all this to Site Council. Is Site Council aware of the problem and if so is something being done to sort it out? Would be nice if Site Council gave some feedback. I also cannot upload my entries and I also cannot vote.


Have you tried the way of working I described above?
Took me a while to figure it out, but finally my entry is in and that's what counts a few hours before voting round starts.
08/15/2013 12:41:17 PM · #19
I got the photo into my workshop ok from my MAC last night.

This morning I tried to enter it into a challenge both from my iPad and from my PC but the "Copy from Workshop" button is non-responsive.

I am able to login on all devices so long as I check the remember my password button. But the only thing it seems I am able to do is write this message. So there you have it.

08/15/2013 12:44:02 PM · #20
So guess what else I can do ..... COMMENT!!!!

Maybe that's what we should be doing. The vote didn't take but the comment is still there!
 08/15/2013 12:46:05 PM · #21
The needle on the Whaaaaah Gauge has been pinned in the red for months now. This was bound to happen.
 08/15/2013 12:47:46 PM · #22
Originally posted by theFREDfactor:
Is Site Council aware of the problem and if so is something being done to sort it out? Would be nice if Site Council gave some feedback.

Langdon has been notified -- if the problem is with the DPC code itself then he's the only one who can do anything about it.

I don't know whether Sargasso Networks has been notified to see if it is their problem.

BTW Fred: I posted what I knew about four hours ago, when I was finally able to log-in from work ... I guess you missed that.

Message edited by author 2013-08-15 12:50:01.
 08/15/2013 12:59:18 PM · #23
Originally posted by GeneralE:
Originally posted by theFREDfactor:
Is Site Council aware of the problem and if so is something being done to sort it out? Would be nice if Site Council gave some feedback.

Langdon has been notified -- if the problem is with the DPC code itself then he's the only one who can do anything about it.

I don't know whether Sargasso Networks has been notified to see if it is their problem.

BTW Fred: I posted what I knew about four hours ago, when I was finally able to log-in from work ... I guess you missed that.


Thank you for following through. Hopefully the issues will get worked out.

In the meantime.... I reiterate... if you're bored (or whatever) the one thing we CAN do is comment !!!
 08/15/2013 01:05:45 PM · #24
folks! we got trouble
- trouble, trouble -
right here, right here in DP City...
 08/17/2013 07:49:28 PM · #25
Langdon - as of last evening I cannot sign on...I continue to receive this message "Oops! Google Chrome could not connect to www.dpchallenge.com". I have Brighthouse ISP. They have started a ticket for me. Is there a solution? I've read this thread but no answer.

1) Internet (home computer(s) will not connect to DPC (this is the only website that will not connect)
2) cell phone will only connect IF Wi-Fi is disabled on my cell phone. (It has taken me all day to find this thread via my cell phone)
3) son in law has same ISP provider...he tried to access...he can not access DPC.
4) we have re-set, re-booted, erased all cookies on our computers - modems

Any help would be appreciated...I want back in....hmmmm maybe that's it...I've been locked out??? I'm going to cut/copy to the other thread.

We have Google Chrome for our browser - we have tried Internet Explorer, Firefox and Safari - none work
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