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DPChallenge Forums >> Photography Discussion >> 10 pin connector came loose
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04/08/2013 04:32:42 PM · #1
sooooo the ten 10 pin connector terminal for my shutter release cable on the d800
has seemingly come loose. I noticed this when trying to plug in my cable, and having it not fit in.

was always very gentle with insertion and removal, so I'm not sure how this happened. however, reading online about this suggests it's a common problem with the d800.

has anyone experienced a problem like this?
04/08/2013 05:09:24 PM · #2
Originally posted by LanndonKane:

sooooo the ten 10 pin connector terminal for my shutter release cable on the d800
has seemingly come loose. I noticed this when trying to plug in my cable, and having it not fit in.

was always very gentle with insertion and removal, so I'm not sure how this happened. however, reading online about this suggests it's a common problem with the d800.

has anyone experienced a problem like this?


Nope, sorry. But I've only used the 10 pin on one shoot, so I'm probably not who you're looking for.

Sounds like something else to get fixed under warranty when you get back...
04/08/2013 05:11:36 PM · #3
I've seen this problems in forums but with the D700. Definitely off to Nikon service immediately.
04/08/2013 05:51:52 PM · #4
yep, it's a bummer I won't be able to use bulb mode till I get back.

do you know if the wireless release is available yet for the d800? would this need to use the 10 pin connector, or no?
04/08/2013 06:18:40 PM · #5
Originally posted by LanndonKane:

yep, it's a bummer I won't be able to use bulb mode till I get back.

do you know if the wireless release is available yet for the d800? would this need to use the 10 pin connector, or no?


There are tons of cheap chinese ones available, but...they plug into the 10 pin connector.
04/08/2013 06:20:37 PM · #6
It sux when stuff breaks
04/08/2013 06:32:49 PM · #7
Originally posted by LanndonKane:

yep, it's a bummer I won't be able to use bulb mode till I get back.

do you know if the wireless release is available yet for the d800? would this need to use the 10 pin connector, or no?


You can, however use shutter delay, which isn't a perfect replacement for the 10 pin connector, but will at least give the camera time to shop shaking when it's sitting on a tripod.
04/08/2013 07:01:40 PM · #8
Originally posted by Ann:

Originally posted by LanndonKane:

yep, it's a bummer I won't be able to use bulb mode till I get back.

do you know if the wireless release is available yet for the d800? would this need to use the 10 pin connector, or no?


You can, however use shutter delay, which isn't a perfect replacement for the 10 pin connector, but will at least give the camera time to shop shaking when it's sitting on a tripod.


well, I won't be able to use exposures longer than 30 seconds, which is the main
reason I got the shutter release cable.

also, did you say the wireless remotes need the 10 pin connector? I was under the impression that
the camera has a built in infrared receiver, maybe not though
04/08/2013 07:17:17 PM · #9
Ah. I didn't think of >30 sec. You need a remote for that ;-)

No, I don't think the D800 has infrared remote, just 10 pin. I don't think any of the professional Nikons have infrared. My experience with infrared was that it didn't work unless you were standing in front of the camera anyway, which isn't useful with UWA lenses.
04/12/2013 08:40:18 PM · #10
Nikon DSLRs with IR remote control capability generally don't have the ten pin connector, and Nikons with the ten pin connectors don't generally have built in IR remote capability.
04/12/2013 09:26:40 PM · #11
Originally posted by Erastus:

Nikon DSLRs with IR remote control capability generally don't have the ten pin connector, and Nikons with the ten pin connectors don't generally have built in IR remote capability.


bummer
12/11/2013 12:07:10 AM · #12
I got my D800 a month ago. The ten pin connector ALSO doesn\'t work. I\'ve subsequently discovered that this appears to be a common problem with this model. Check out the following forum link: (OOPS, I can't post the link as I'm new. Next post.)
From the dates posted above this problem has been ongoing for more than a year. Time for Nikon to admit the error and put out a recall of the product, don\'t you think?
I love the camera, but it\'s useless to me without remote shutter release capabilities, as I do wildlife photography.
I agree with you LanndonKane: BUMMER
12/11/2013 01:42:36 AM · #13
Originally posted by ZimbirdUSA:

I got my D800 a month ago. The ten pin connector ALSO doesn\'t work. I\'ve subsequently discovered that this appears to be a common problem with this model. Check out the following forum link: (OOPS, I can't post the link as I'm new. Next post.)
From the dates posted above this problem has been ongoing for more than a year. Time for Nikon to admit the error and put out a recall of the product, don\'t you think?
I love the camera, but it\'s useless to me without remote shutter release capabilities, as I do wildlife photography.
I agree with you LanndonKane: BUMMER


i got mine fixed, so far it hasn't come undone again. being extra careful with it now, and i've noticed that the connector doesn't accept the cable as smoothly or easily as it originally did.

however, the d800 has to go back for an asymmetrical focus point problem that i just noticed. another bummer.
12/11/2013 02:17:26 AM · #14
Well that's super obnoxious. I've even left my D300 connected for days in and out of the camera bag putting pressure on it and had zero issues.Wonder if the threading on the mag body isn't as deep?
12/11/2013 02:23:25 AM · #15
Originally posted by spiritualspatula:

Well that's super obnoxious. I've even left my D300 connected for days in and out of the camera bag putting pressure on it and had zero issues.Wonder if the threading on the mag body isn't as deep?


it just seems like a flimsy rig in that area. the connector socket central part is kind of just "floating" there.
12/11/2013 02:30:01 AM · #16
What a wretched design. I hadn't heard about this trouble...
12/12/2013 03:20:24 PM · #17
I have a question. Is anyone out there using after market products, or are you all using only Nikon products with the ten pin connector? Trying to figure out if its the camera receptacle or the plug on the cable into the camera. My feeling is it's a D800 manufacturing defect and not the external ten pin plug going into the camera.
12/12/2013 03:34:12 PM · #18
Originally posted by ZimbirdUSA:

I have a question. Is anyone out there using after market products, or are you all using only Nikon products with the ten pin connector? Trying to figure out if its the camera receptacle or the plug on the cable into the camera. My feeling is it's a D800 manufacturing defect and not the external ten pin plug going into the camera.


now that is indeed a very interesting question. were you yourself using an afltermarket cable when the problem happened?
12/12/2013 04:55:16 PM · #19
I'm using a cheap chinese 10-pin remote. It's fine, just like it was with my D300.
12/12/2013 05:04:55 PM · #20
Thanks Ann. Helps a lot, because Adorama are asking me to do this research, to determine where the problem originates.
12/12/2013 05:07:23 PM · #21
Yes, I was using the remote from Adorama themselves (actually, I'm on my 2nd remote from them).
12/12/2013 06:24:19 PM · #22
Originally posted by ZimbirdUSA:

Yes, I was using the remote from Adorama themselves (actually, I'm on my 2nd remote from them).


Have you tried the remote with a different camera? If it's a remote, are the batteries fresh?

The usual problem with the 10-pin connector on the D800's is that it physically breaks loose. It's pretty obvious when that's the problem.
12/12/2013 09:01:12 PM · #23
Originally posted by Ann:

Originally posted by ZimbirdUSA:

Yes, I was using the remote from Adorama themselves (actually, I'm on my 2nd remote from them).


Have you tried the remote with a different camera? If it's a remote, are the batteries fresh?

The usual problem with the 10-pin connector on the D800's is that it physically breaks loose. It's pretty obvious when that's the problem.


yeah, i thought zimbird meant that her connector broke loose. if that's not the case, it probably isn't the d800, or at least not any well known problem with it.
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