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DPChallenge Forums >> Hardware and Software >> Help needed, card cannot be accessed
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11/13/2011 05:01:21 PM · #1
My camera (Canon Eos 7D) suddenly stopped reading cards. Tried several cards (no problems when I put them in my computer).
The stupid thing says "Reinsert/change the card or format card with camera" , but when I try it says: no card :(

Any suggestions?

Thanks in advance!
11/13/2011 05:12:00 PM · #2
Originally posted by hajeka:

My camera (Canon Eos 7D) suddenly stopped reading cards. Tried several cards (no problems when I put them in my computer).
The stupid thing says "Reinsert/change the card or format card with camera" , but when I try it says: no card :(

Any suggestions?

Thanks in advance!


Hmmm, I hope you don't have a broken pin in the card slot on the 7D. You might try using a flashlight and maybe a magnifying glass to look in there and see if you have anything bad going on.

Dave
11/13/2011 05:14:42 PM · #3
Let's hope that's not it, but I have a look.
11/13/2011 05:41:41 PM · #4
Just made a photo of the inside (bad eyes, but a good macro lens)

' . substr('//images.dpchallenge.com/images_portfolio/65000-69999/69684/120/Copyrighted_Image_Reuse_Prohibited_983739.jpg', strrpos('//images.dpchallenge.com/images_portfolio/65000-69999/69684/120/Copyrighted_Image_Reuse_Prohibited_983739.jpg', '/') + 1) . '

Looks like one of the bottom pins has a problem. Now, what to do?
11/13/2011 06:10:24 PM · #5
Would you show us a closeup of the pins on the card edge that came out of your camera please? If I understand, your card reader asks you to format that particular card in your camera and your camera never sees it. I would not try another caard in camera yet. It looks like a pin has broken off that card and has stuck in the camera. If so, you can probably remove it with tweezers. I am not familiar with that type of memory card. Are the pins on the card or in the camera? I can't tell by your first pic.

Message edited by author 2011-11-13 18:20:09.
11/13/2011 06:25:19 PM · #6
Originally posted by David Ey:

Would you show us a closeup of the pins on the card edge that came out of your camera please? If I understand, your card reader asks you to format that particular card in your camera and your camera never sees it. I would not try another caard in camera yet. It looks like a pin has broken off that card and has stuck in the camera. If so, you can probably remove it with tweezers. I am not familiar with that type of memory card. Are the pins on the card or in the camera? I can't tell by your first pic.


I'll have a look at the cards tomorrow (thanks for the idea). All cards I tried are readable by my computer and another camera, so my guess it it must be inside the camera. I do hope this falls within the warranty (the camera is less than a year old)
11/13/2011 06:32:35 PM · #7
I hope it is covered too. It does look like a pin inside the camera is bent. I misread your origonal post and didn't understand the card worked in another cam. Good luck.
11/13/2011 07:41:03 PM · #8
Dang, I was hoping I wasn't right. Not sure if this is covered, but would be eager to know. I still have about 4 to 5 months left on my warranty and it would be good to know just in case.

Dave
11/13/2011 08:26:05 PM · #9
Is there a reason CF cards are still being used? I thought the newer cameras had moved on to SD cards. I hate the CF cards for exactly this reason. They go into my camera pretty easily, but I always have issues and have to go slow and get it aligned just right to get them into my card reader.
11/13/2011 08:28:43 PM · #10
Originally posted by hajeka:

Just made a photo of the inside (bad eyes, but a good macro lens)

' . substr('//images.dpchallenge.com/images_portfolio/65000-69999/69684/120/Copyrighted_Image_Reuse_Prohibited_983739.jpg', strrpos('//images.dpchallenge.com/images_portfolio/65000-69999/69684/120/Copyrighted_Image_Reuse_Prohibited_983739.jpg', '/') + 1) . '

Looks like one of the bottom pins has a problem. Now, what to do?


Looks like it's just bent and not broke. I've had to take a small screwdriver and straighten PINS out before. But if it's covered I'd let canon do it as there's always the chance the pin will break if you bend it back and it'll be permanently weakened at the bend.
11/13/2011 09:23:04 PM · #11
Originally posted by bmatt17:

Originally posted by hajeka:

Just made a photo of the inside (bad eyes, but a good macro lens)

' . substr('//images.dpchallenge.com/images_portfolio/65000-69999/69684/120/Copyrighted_Image_Reuse_Prohibited_983739.jpg', strrpos('//images.dpchallenge.com/images_portfolio/65000-69999/69684/120/Copyrighted_Image_Reuse_Prohibited_983739.jpg', '/') + 1) . '

Looks like one of the bottom pins has a problem. Now, what to do?


Looks like it's just bent and not broke. I've had to take a small screwdriver and straighten PINS out before. But if it's covered I'd let canon do it as there's always the chance the pin will break if you bend it back and it'll be permanently weakened at the bend.


If you have a camera shop nearby, you might take it to them, show them what you have found, and see if they will straighten the pin for you. It's a fairly common problem.
If you or someone you know is handy with tools and can see well enough to do it, you can give straightening it a try. My niece straightened a bent pin in her Canon using a straightened out paper clip with a little hook bent in one end. It took her about 30 seconds total. It does not have to be perfect. If you can get it pretty close to right, the card will straighten it the rest of the way. You can tell if it's not going into the card correctly when you insert it.

I used Fuji S3's that used CF cards, and you do have to be careful when inserting them. If it don't feel just right, don't force it on in. I hope you can straighten it out without too much trouble.
ETA, If you have photos on the card, you can try running recovery software with it in a card reader connected to your computer. Another option is to see if it will read with another Canon camera without formatting it.

Message edited by author 2011-11-13 21:25:24.
11/13/2011 10:20:26 PM · #12
How old is card reader? It's happen to me when I change Rangeoptimizer to a advance level.
11/13/2011 10:37:56 PM · #13
Do not put anything in that slot until you un-bend the pin, or get someone to straighten it out for you. A pair of steady hands and a set of jewler's pincers could do the job. It would be worth a try, but a pin that badly bent might be broken too badly not to need replacement. It might straighten and work OK just until the warranty is a day past and quit on you. if you can get the whole pin set replaced for free, it would be worth the time without your camera. If it is out of warranty, bend it back and see what happens.
11/13/2011 10:54:09 PM · #14
yep, thats what I'd do.
11/23/2011 05:21:54 PM · #15
Thanks for all the advice, I'll give it a (careful) try soon. Luckily there's no problem when I shoot without a card (with only a connection to my computer). Not very useful outside, but I still have a 50D (serious mirror problems, but still working). Meanwhile I'm searching for that stupid warranty paper (It must be somewhere)
11/23/2011 05:48:04 PM · #16
If you can't get it done under warranty, just straighten it. I've straightened a bunch of pins in a variety of electronics over the years and it's pretty much always works. You just have to get it right first time, if you don't and bend it again, that's when you risk it seriously weakening to breaking point.
11/23/2011 07:16:46 PM · #17
Same thing happened to my Canon, I had to send it off and get it repaired. It was not as expensive as I had thought it would be. If memory serves me correctly it was around 120.00 to get it fixed.
01/07/2012 03:02:14 PM · #18
Quick update. I send my 7D this week in for repair (no decent equipment to get that pins right and no idea about the warranty, that's a decision that Canon has to make), so I have to do it with my 50D the next weeks (which has serious mirror problems, but luckily it has live view). Perhaps I send that one too for repair later, it's nice to have a backup body.
01/07/2012 09:18:08 PM · #19
People always scoff at me when I tell them I never pull my cards from my camera, that I download via USB cable.

This is the EXACT reason I never pull my cards from my camera unless I have too. It's very easy to do, even doing all the right things.

Matt
01/07/2012 09:22:33 PM · #20
I would definitely have it fixed professionally
01/08/2012 04:36:18 PM · #21
Originally posted by MattO:

People always scoff at me when I tell them I never pull my cards from my camera, that I download via USB cable.

This is the EXACT reason I never pull my cards from my camera unless I have too. It's very easy to do, even doing all the right things.

Matt


Matt, I'm completely with you. Besides that, it's so very easy to let software put your photos on the right place.

But today my old (and not so very good anymore) 50D decided to reject any USB connections (and my new cheap computer supports many memory cards, except CF).

So it's P&S for me for a while. Good time to learn some more about my new camera phone.

01/14/2012 04:41:03 PM · #22
I had bought a cheap-o multi-card reader on ebay that had the same thing happen to it. My camera also uses the CF cards, and I got tired of waiting almost an hour for my pictures to off-load from my camera via USB. The repair was very simple, I just used a very small jeweller's screwdriver (the flat type, not the cross or phillips type) and tweaked the pin straight. No problems ever since, and so worth the effort because the reader only cost 6 bucks w/ S&H and the pictures fly off the full 4GB CF in less than 10 minutes! Doing the repair yourself is entirely up to you, of course, depending on your faith in your own steady hands. I recommend removing BOTH batteries before attempting, and wearing a ground strap before you attempt.
01/20/2012 03:58:36 PM · #23
Happy end of this story thread. Just got my camera back, repaired and in good shape. Still warranty, so I only had to pay for the parking. Thanks all!
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