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07/31/2009 02:58:12 PM · #1 |
Originally posted by Bugzeye:
That was pretty fast. Hope the fix lasts a long time for ya.
Originally posted by vawendy:
All right you poor slobs, you'd better watch out!! I GOT MY CAMERA BACK!!! YIPEEE!!!!!! |
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Thanks! |
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07/31/2009 02:55:13 PM · #2 |
That was pretty fast. Hope the fix lasts a long time for ya.
Originally posted by vawendy:
All right you poor slobs, you'd better watch out!! I GOT MY CAMERA BACK!!! YIPEEE!!!!!! |
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07/31/2009 02:03:58 PM · #3 |
| All right you poor slobs, you'd better watch out!! I GOT MY CAMERA BACK!!! YIPEEE!!!!!! |
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07/23/2009 01:04:19 AM · #4 |
| My 40D started doing the same thing.. so I traded it for my rebel xsi.. never regretted it. good luck with getting yours fixed. |
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07/23/2009 12:29:15 AM · #5 |
Originally posted by vawendy:
Originally posted by MattO:
There are alot of benefits to look at from the Silver(free) to the Gold($100) level.
8. What are the member benefits of Silver level?
- No fee.
- Welcome Kit for 2009: Welcome Letter, CPS Member Card, CPS Member Pin. (contents subject to change).
- Access to CPS Hotline phone support.
- 3-5 day service turnaround. (not available in all geographic locations).
- 20% discount on repairs of items on the CPS Service Items list.
9. What are the requirements for Gold level?
- Must own and register 2x EOS 20D and higher camera models, and 3 Pro lenses.
- Full-time professional photographer (>51% of your income from photography).
- $100 annual membership fee.
10. What are the member benefits of Gold level?
- Welcome Kit for 2009: Welcome Letter, CPS Member Card, CPS Member Pin, CPS Pro Strap, CPS Pocket date book, EF Lens Work Book III, Canon Guidebook, 1 rear lens cap, 1 camera body cap, CPS Monopod Cover. (Contents subject to change.)
- Access to trial loaner equipment.
- Can request trial loaners up to 2x per item for life.
- Discounts on Canon Live Learning seminars and workshops.
- Access to CPS Hotline phone support.
- 30% discount on repairs of items on the CPS Service Items list.
- Expedited 3-day service turnaround. (Not available in all geographic locations.)
- Service Loaner backup based on availability and only if 3-day turnaround time cannot be met.
- Two free Service Clean & Check coupons.
The freebies they send out with the welcome kit are worth more then the $100 you spend for membership.
Matt |
but they're not freebies that I particularly need. I don't have a monopod, my strap is fine, I don't need the date book, the lens cap, or the body cap. I don't know about the canon guidebook or lens workbook, maybe I should look them up. The trial loaners was really tempting, though... I figured this is an annual thing, and that it isn't paying for itself this time, but maybe next year... |
There is also an additional 10% discount on the repairs. The monopod cover, strap, and body caps sold on the internet will pay for the $100 for most cases. In fact the Strap which is a CPS branded OPtech usually brings $45-$50 by itself. And I've been looking for a second one for my second body, the sell so fast its unreal.
Matt |
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07/23/2009 12:17:29 AM · #6 |
Originally posted by MattO:
There are alot of benefits to look at from the Silver(free) to the Gold($100) level.
8. What are the member benefits of Silver level?
- No fee.
- Welcome Kit for 2009: Welcome Letter, CPS Member Card, CPS Member Pin. (contents subject to change).
- Access to CPS Hotline phone support.
- 3-5 day service turnaround. (not available in all geographic locations).
- 20% discount on repairs of items on the CPS Service Items list.
9. What are the requirements for Gold level?
- Must own and register 2x EOS 20D and higher camera models, and 3 Pro lenses.
- Full-time professional photographer (>51% of your income from photography).
- $100 annual membership fee.
10. What are the member benefits of Gold level?
- Welcome Kit for 2009: Welcome Letter, CPS Member Card, CPS Member Pin, CPS Pro Strap, CPS Pocket date book, EF Lens Work Book III, Canon Guidebook, 1 rear lens cap, 1 camera body cap, CPS Monopod Cover. (Contents subject to change.)
- Access to trial loaner equipment.
- Can request trial loaners up to 2x per item for life.
- Discounts on Canon Live Learning seminars and workshops.
- Access to CPS Hotline phone support.
- 30% discount on repairs of items on the CPS Service Items list.
- Expedited 3-day service turnaround. (Not available in all geographic locations.)
- Service Loaner backup based on availability and only if 3-day turnaround time cannot be met.
- Two free Service Clean & Check coupons.
The freebies they send out with the welcome kit are worth more then the $100 you spend for membership.
Matt |
but they're not freebies that I particularly need. I don't have a monopod, my strap is fine, I don't need the date book, the lens cap, or the body cap. I don't know about the canon guidebook or lens workbook, maybe I should look them up. The trial loaners was really tempting, though... I figured this is an annual thing, and that it isn't paying for itself this time, but maybe next year... |
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07/23/2009 12:03:07 AM · #7 |
There are alot of benefits to look at from the Silver(free) to the Gold($100) level.
8. What are the member benefits of Silver level?
- No fee.
- Welcome Kit for 2009: Welcome Letter, CPS Member Card, CPS Member Pin. (contents subject to change).
- Access to CPS Hotline phone support.
- 3-5 day service turnaround. (not available in all geographic locations).
- 20% discount on repairs of items on the CPS Service Items list.
9. What are the requirements for Gold level?
- Must own and register 2x EOS 20D and higher camera models, and 3 Pro lenses.
- Full-time professional photographer (>51% of your income from photography).
- $100 annual membership fee.
10. What are the member benefits of Gold level?
- Welcome Kit for 2009: Welcome Letter, CPS Member Card, CPS Member Pin, CPS Pro Strap, CPS Pocket date book, EF Lens Work Book III, Canon Guidebook, 1 rear lens cap, 1 camera body cap, CPS Monopod Cover. (Contents subject to change.)
- Access to trial loaner equipment.
- Can request trial loaners up to 2x per item for life.
- Discounts on Canon Live Learning seminars and workshops.
- Access to CPS Hotline phone support.
- 30% discount on repairs of items on the CPS Service Items list.
- Expedited 3-day service turnaround. (Not available in all geographic locations.)
- Service Loaner backup based on availability and only if 3-day turnaround time cannot be met.
- Two free Service Clean & Check coupons.
The freebies they send out with the welcome kit are worth more then the $100 you spend for membership.
Matt |
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07/22/2009 11:51:51 PM · #8 |
Originally posted by vawendy:
Naw, I decided against the $100 and went for the freebie. The thing that was tempting is that you could preview lenses for 2 weeks. If you were thinking about buying a 70-200L, you could try it first. But since I just got my first L series lens, it will be a heck of a long time before the next one. (took 14 years for the 1st one...) |
Two weeks! That's cheaper than renting! Hmmm could take some really nice, crappy pictures with L glass.
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07/22/2009 11:07:18 PM · #9 |
Originally posted by ambaker:
Seems to me I remember reading in one of the forums here that when Canon ended the free drop it off cleaning, that the price became $35. If I remember the number correctly, it was for drop off and pick up, not send it in.
Perhaps someone here can find the thread. My poor searching abilities resulted in about 15 pages of topics, and I was unable to spot the thread.
I'm not sure I would go for the $100 CPS, unless you are going to use both cleanings, and rack up a sizable bill. |
Naw, I decided against the $100 and went for the freebie. The thing that was tempting is that you could preview lenses for 2 weeks. If you were thinking about buying a 70-200L, you could try it first. But since I just got my first L series lens, it will be a heck of a long time before the next one. (took 14 years for the 1st one...) |
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07/22/2009 11:02:40 PM · #10 |
Seems to me I remember reading in one of the forums here that when Canon ended the free drop it off cleaning, that the price became $35. If I remember the number correctly, it was for drop off and pick up, not send it in.
Perhaps someone here can find the thread. My poor searching abilities resulted in about 15 pages of topics, and I was unable to spot the thread.
I'm not sure I would go for the $100 CPS, unless you are going to use both cleanings, and rack up a sizable bill.
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07/22/2009 10:50:57 PM · #11 |
I miss my camera!!!!! I hate the 20D (never did like it--the focus is soft, and the burst is so slow now!)
I still haven't sent in the 40D--talked to Canon today, and they're sending out a label so I don't have to pay for shipping. I signed up for a CPS membership, that gives me a discount on service. The frustrating thing was this: I didn't know whether to do the free CPS membership, or pay the $100 for the gold. The gold includes two free cleanings. Considering that I've never sent any of my digitals over the years in to be cleaned, I wanted to know what a cleaning costs. Is it worth the $100 buck membership for an extra 10% off service and two free cleanings?
I called tech support--they wouldn't tell me how much it costs to clean a 40D. They said to email.
I emailed. This is their response:
Dear Wendy:
Thank you for your inquiry. We value you as a Canon customer and appreciate the opportunity to assist you.
We do apologize for any inconvenience but any repair or maintenance costs are given once the camera is received and evaluated as the prices can vary and we do not have the specific prices here at technical support. We gave you a ballpark figure and that's all we can give you without having the camera sent in for service.
Keep in mind that you will receive a free estimate which will give you the chance to decide whether it is economical or not for you to service the camera. If you decide not to have the unit repaired or cleaned then we will ship the unit back to you free of charge.
We hope this information is helpful to you. Please let us know if we can be of any further assistance with your EOS 20D.
Thank you for choosing Canon.
Sincerely,
Shane
Technical Support Representative
I have to send the camera in to get an estimate on CLEANING!?! They've got to be out of their mind! Other than the fact that I hated my 20D, I loved my A2 that I started with. I loved the digital rebel that I upgraded to, I hated the 20D, I loved the 40D until it broke (still love it, and want it fixed) but I'm really beginning to hate Canon. I spent about an hour on the phone with them today. They wouldn't give me a base price on replacing a shutter, even though I told them that I understood it could be something else, that I was just looking for a starting point. But not giving me the price of a CLEANING?!?
Why do companies have to be so stupid, especially when you've spent a lot of money on their equipment?
Message edited by author 2009-07-22 22:51:40. |
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07/20/2009 05:29:53 PM · #12 |
Originally posted by RulerZigzag:
Id spend the money to fix it; did you ever send it in for maintenance? Now I know why I never waste a shot, unless its action or sports photography, I rarely waste a shot, trying to preserve that shutter |
I thought the whole idea behind buying digital over film was because you could waste your shots. I don't expect my camera to last forever, but I hate the idea that I have to worry about the number of pictures I take. |
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07/20/2009 05:23:04 PM · #13 |
I'd send it in and try and get a better camera from them in the meantime :)
And to Slippy: I think your worries about the 40d's durability are well founded. |
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07/20/2009 04:28:09 PM · #14 |
| Id spend the money to fix it; did you ever send it in for maintenance? Now I know why I never waste a shot, unless its action or sports photography, I rarely waste a shot, trying to preserve that shutter |
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07/18/2009 04:21:50 PM · #15 |
Originally posted by MelonMusketeer:
.... "Check Wallet" light ... |
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07/18/2009 02:10:00 PM · #16 |
Originally posted by ambaker:
Originally posted by Strikeslip:
Originally posted by MelonMusketeer:
.... They pack all these electronic items with white smoke... |
That sounds positively magical ! Can anyone expand on what the heck this 'white smoke' is? |
White smoke is the life essence of all things electronic. The creators put it in at the moment of creation of the chip. (Kinda like a soul.) When the white smoke is released, the chip closes its eyes never to awake again. |
You said it better than I could have. Maybe you could add "expensive" just ahead of the word "life" in the description, and it would be complete.
In my case, it was the focus motor control board and a couple of other things that smoked.
Then there are those ambiguous "Error" codes. They are sort of like the little "Check Wallet" light that comes on in the dash of your car when something major is about to release the white smoke.
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07/18/2009 12:46:23 PM · #17 |
| My camera is really simple, but i had a problem with the diafragm and it costed me about 200 reais, or 103.80 US dollars to fix it in a authorized place for Canon's...But that kind of thing is really expensive in my country, because almost everything has do be imported, so...i think you will pay 200 dollars or just a little more. |
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07/18/2009 12:43:25 PM · #18 |
Also, I'm not getting a very warm-fuzzy feeling about the life expectancy of my 40D from this thread. :-(
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07/18/2009 12:43:13 PM · #19 |
Originally posted by ambaker:
The creators put it in at the moment of creation of the chip. (Kinda like a soul.) When the white smoke is released, the chip closes its eyes never to awake again. |
So, it's time for the Ouija board? ask what went wrong and find the truth?
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07/18/2009 12:41:56 PM · #20 |
Originally posted by ambaker:
Originally posted by Strikeslip:
Originally posted by MelonMusketeer:
.... They pack all these electronic items with white smoke... |
That sounds positively magical ! Can anyone expand on what the heck this 'white smoke' is? |
White smoke is the life essence of all things electronic. The creators put it in at the moment of creation of the chip. (Kinda like a soul.) When the white smoke is released, the chip closes its eyes never to awake again. |
White Smoke sounds like the same stuff that adds a base cost of at least $400 any time I ever bring my car to a mechanic. I don't think I like it.
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07/18/2009 12:31:07 PM · #21 |
Originally posted by Strikeslip:
Originally posted by MelonMusketeer:
.... They pack all these electronic items with white smoke... |
That sounds positively magical ! Can anyone expand on what the heck this 'white smoke' is? |
White smoke is the life essence of all things electronic. The creators put it in at the moment of creation of the chip. (Kinda like a soul.) When the white smoke is released, the chip closes its eyes never to awake again.
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07/18/2009 12:28:45 PM · #22 |
Originally posted by Strikeslip:
Originally posted by MelonMusketeer:
.... They pack all these electronic items with white smoke... |
That sounds positively magical ! Can anyone expand on what the heck this 'white smoke' is? |
Ditto. I am curious as well. |
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07/18/2009 12:27:10 PM · #23 |
Originally posted by MelonMusketeer:
.... They pack all these electronic items with white smoke... |
That sounds positively magical ! Can anyone expand on what the heck this 'white smoke' is?
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07/18/2009 12:17:28 PM · #24 |
I would definitely try the full reset first. I use a couple of beat up Fuji S3's and had one of them glitch out while I was in Montana last summer. The reset solved the problem, and no trouble at all with that one since.
About 3 years ago, I had to send the other one back to the shop one time after about 150K clicks because white smoke came out of it. They pack all these electronic items with white smoke, and if that gets out of there, they just don't seem to work right after it happens. They repacked the smoke for about $400 that time, and it has been fine since then.
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07/18/2009 10:50:59 AM · #25 |
Originally posted by ben4345:
Gawd you guys, you all know the solution to all your problems is to switch to Mac and use a Leica. Then act incredibly "stuck up" "1337" and most of all "trendy! |
Man, that's why I got my D300 and Thinkpad. Guess I missed the ship on that one....
Sorry to hear about your troubles with the 40D though. Didn't you post not too long ago with intermittent problems  vawendy, or is my memory failing me?
Message edited by author 2009-07-18 10:51:16. |
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