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11/12/2002 01:45:16 PM · #1 |
Help! Totally off topic, but I am desparate.My father knows very little about computers. He has a nice Sony laptop and has somehow lost all of his Internet Explorer toolbars. Absolutely nothing. No way to move around. I brought his computer home thinking I could get them back on. After too much time and reading I cannot get them back. Nothing. When I hit the F11 key, the window changes, but no tool bars. I tried painstakingly to try to find the little arrowed lines at the top of the window, thinking the toolbars were hidden there and I just couldn't find anything. I read the Help over and over,but it's kinda hard to customize your toolbar when there is no toolbar to customize. Any help would be greatly appreciated.
Thanks a million, Marsha
* This message has been edited by the author on 11/12/2002 1:52:33 PM. |
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11/12/2002 01:55:38 PM · #2 |
Try...View --> Toolbars and see if they're unchecked. |
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11/12/2002 01:59:17 PM · #3 |
OK, I guess I didn't describe this correctly. There are no Menus OR toolbars. I knew if I could get to View that might do it. But there is nothing on the page. Thanks, for such a quick reply.
* This message has been edited by the author on 11/12/2002 2:00:11 PM. |
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11/12/2002 02:03:04 PM · #4 |
Hi Marsha. Go to desktop/toolbars. :) Good luck.
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11/12/2002 02:20:41 PM · #5 |
Marsha,
This sounds very like a corrupted registry key.
Try the following steps to solve the problem (close down IE first and also BACK UP YOUR REGISTRY(!)):
1. Click Start, click Run, and type regedit and press OK.
2. Navigate to the key HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerToolbar
3. You will see 3 keys: Explorer, Shellbrowser and WebBrowser. Double-click on Webbrowser. Then right-click on ITBarLayout in the right hand pane and select Delete. Close the Registry Editor.
4. Open Internet Explorer again. The defaults should be restored. If not, then try steps 1-3 again but this time double-click on Shellbrowser instead of WebBrowser (Shellbrowser has some (poorly documented) effect on IE settings as well as WebBrowser, but deleting ITBarLayout from the WebBrowser key normally cures this problem). |
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11/12/2002 02:21:03 PM · #6 |
I'm not sure what you mean, Justine. I right clicked on the task bar at the bottom of the desktop. I was able to raise that and come up with an address bar and GO only. But that was on the desktop, not on my browser. I must not understand. |
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11/12/2002 02:40:20 PM · #7 |
Marsha, Alt-V in ie may get you to the view menu, but I don't know how you've lost the menu bar too. As M$ won't let you uninstall/reinstall ie to sort it out you could try reinstalling windows over the top of the current installation (you *shouldn't* lose any settings, but this is a Micro$oft product).
Hope you sort it, Paul |
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11/12/2002 02:47:22 PM · #8 |
[Sorry Marsha...see email.]
b]Originally posted by justine:[/b] Hi Marsha. Go to desktop/toolbars. :) Good luck.
* This message has been edited by the author on 11/12/2002 2:44:46 PM.
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