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DPChallenge Forums >> Challenge Results >> Submitting original.. Fatal Error
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04/26/2021 09:40:20 PM · #1
I have tried several times to submit my original for the Absurdity challenge, but get a Fatal Error message. Although I am shown that several copies of my original have been received the message on my home page requesting I submit my original for validation still is showing. I have also tried the 'contact us' route with the same result.
I am about to disappear for the day, so I hope this can be sorted out when I get home.
04/26/2021 11:14:25 PM · #2
Send a message to SC through the Help message?

Message edited by author 2021-04-26 23:15:57.
04/26/2021 11:21:48 PM · #3
Not sure what the problem is, but an image (at least a preview) is showing but all of the field which should display the EXIF information are blank on our validation review page. I can't open your original myself, but "someone" will get to it soon enough.
04/26/2021 11:31:55 PM · #4
Yeah. I see the upload attempts as well but it looks like there could be a storage issue upstream. Getting an error message trying to access the original also.
04/27/2021 07:06:16 AM · #5
Originally posted by glad2badad:

Yeah. I see the upload attempts as well but it looks like there could be a storage issue upstream. Getting an error message trying to access the original also.


I'm sorry but I don't even understand what 'a storage issue upstream' means.
I put my SD card into my old computer and thought that things were going well with the submission, but, nope. I got the exact same 'Fatal Error' message.

I've no idea what to try next.
04/27/2021 07:13:19 AM · #6
Originally posted by jomari:


I've no idea what to try next.


My suggestion is to wait until the problem is solved, but I'm not sure when that will be.
04/27/2021 07:36:16 AM · #7
I've put the original into my workshop (after deleting enough files for it to fit into my allowance). Maybe you can check it there?
04/27/2021 08:37:43 AM · #8
Should be no worries once the issue gets resolved. I'm quite confident the images are actually present, just not accessible to us at the mo.
04/27/2021 09:04:55 AM · #9
Thanks all.
04/28/2021 08:50:06 AM · #10
It's happened again with my original submission for Cats. Am I the only one having this problem?
04/28/2021 09:12:08 AM · #11
Originally posted by jomari:

It's happened again with my original submission for Cats. Am I the only one having this problem?

No. It's a system wide issue. Those with the correct permissions to sort it out are working on it.
04/29/2021 01:15:00 PM · #12
Just a quick update; we are currently still experiencing this issue. I know that it is being looked at but I do not have an ETA for a fix at this time.
04/29/2021 01:29:41 PM · #13
Originally posted by kirbic:

Just a quick update; we are currently still experiencing this issue. I know that it is being looked at but I do not have an ETA for a fix at this time.


OK. thanks.
04/30/2021 08:14:43 AM · #14
so does that mean we will be given an extension to get our originals uploaded with our editing steps .. for validation .. if it isnt fixed in 48 hours .. also how will we know when the problem is resolved .. it would be a pain to keep trying to upload .. every so often ... and keep getting the error message .. :(
ps .. thankyou everyone who works so hard on this site .. :)
04/30/2021 08:53:12 AM · #15
Originally posted by roz:

so does that mean we will be given an extension to get our originals uploaded with our editing steps ...

No, absolutely zero extensions allowed! If you cannot upload the file you are expected to make an in-person hand delivery of the file, via usb thumb-drive, to any qualified agent capable of handling such material (i.e. DPC SC).

<heavy, heavy sarcasm above in case you didn't get it> :-D

Yes, of course there will be extensions to getting originals turned in. It's not your fault that this is happening.

Hoping it gets fixed VERY soon!
04/30/2021 09:18:04 AM · #16
AND Barry has agreed to provide his credit card to make airlines ticketing , hotel stay, dinner and of-course in return hand delivery of the original images :D

Originally posted by glad2badad:

Originally posted by roz:

so does that mean we will be given an extension to get our originals uploaded with our editing steps ...

No, absolutely zero extensions allowed! If you cannot upload the file you are expected to make an in-person hand delivery of the file, via usb thumb-drive, to any qualified agent capable of handling such material (i.e. DPC SC).

<heavy, heavy sarcasm above in case you didn't get it> :-D

Yes, of course there will be extensions to getting originals turned in. It's not your fault that this is happening.

Hoping it gets fixed VERY soon!
04/30/2021 09:34:14 AM · #17
I was hoping nobody would see that aspect of it. LOL

Originally posted by pgirish007:

AND Barry has agreed to provide his credit card to make airlines ticketing , hotel stay, dinner and of-course in return hand delivery of the original images :D

Originally posted by glad2badad:

Originally posted by roz:

so does that mean we will be given an extension to get our originals uploaded with our editing steps ...

No, absolutely zero extensions allowed! If you cannot upload the file you are expected to make an in-person hand delivery of the file, via usb thumb-drive, to any qualified agent capable of handling such material (i.e. DPC SC).

<heavy, heavy sarcasm above in case you didn't get it> :-D

Yes, of course there will be extensions to getting originals turned in. It's not your fault that this is happening.

Hoping it gets fixed VERY soon!
04/30/2021 01:40:57 PM · #18
Are you guys going to post an Admin Announcement when this gets fixed? Or should I just watch this thread?
04/30/2021 03:07:35 PM · #19
When it does get sorted, I will make sure there is an admin announcement.
04/30/2021 07:06:18 PM · #20
Unfortunately... I am not at all affected by this.

*sad sigh*

05/01/2021 03:56:34 PM · #21
Quick update: we believe we understand why this is happening, so now it is just a matter of getting it corrected. Thanks for your patience!
05/01/2021 09:21:01 PM · #22
It is fixed. Carry on, citizens of the DPC Republic :-)
05/01/2021 09:23:57 PM · #23
Originally posted by Bear_Music:

It is fixed. Carry on, citizens of the DPC Republic :-)


Do we need to resubmit our originals?
05/01/2021 10:20:40 PM · #24
Larry .. i just resubmitted my originals .. it did look like the ones i uploaded when there was a problem didnt get in .. :)
05/01/2021 10:39:46 PM · #25
Originally posted by roz:

Larry .. i just resubmitted my originals .. it did look like the ones i uploaded when there was a problem didnt get in .. :)


OK. Thank you.
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