Can I just vent for a moment....

Canon RF 100-500mm F4.5-7.1 L IS USM

10/25/2015 01:17:44 AM · #1

I am SO frustrated with Adobe right now.

I'm traveling and wanted to enter some of my images in challenges. I have my laptop with me, loaded with CS5. Turns out, it (and Bridge) won't read my D750 raw files.

So I download the upgrades to my laptop. The .7z installer will just not work on my laptop. So I can't install the upgrades. So I download a .7z reader as recommended, and try it all again. Nope. Won't work.

So I think, maybe I can just download the latest RAW converter so my current programs can read my RAW files. And I do that. And install it. And nope, my current versions won't still won't read my raw files.

Then I try it viewing with NXView, and voila! There are my beautiful photos. And then the program crashes. So I load it again, and 30 seconds into viewING my photos, it crashes again. It just keeps crashing.

Finally, out of frustration, I decide to try the CC. Get on the site, fill out the form, process the payment, and when it gets to the confirm button, I click on it. I get the "don't go back or touch anything because it might result in a double order". The spinning thing spins, there's a moment of blank screen, and then the page starts to load again. The exact same page. With the confirm button on the bottom. The one I'm not suppose to click twice. Now what? So, I click again. Same thing, same result. I click a third time...

It just keeps taking me back to the same page. I have no idea if the order went through. Luckily, there's a phone number at the top of the page. So I call it. Did I mention I'm in the middle of nowhere...?

The call gets dropped. I call again, get a broken message about calling during business hours...

Oh, and of course, I've been in Zion National Park, and have an entry for Landscape....

AAAAAUUUUGHHHH!!!

JakeKurdsjuk

Canon EOS R5

10/25/2015 03:30:36 AM · #2

Adobe has been more than a bit of a mess of late. I love their stuff, but they inspire no confidence with the latest LR debacle.

You should be able to use the DNG converter with CS5. PITA to keep two copies of the RAW files around for this place, but it should get you going.

MichaelC

DJI Mini 3 Pro

10/25/2015 03:50:14 AM · #3

If you want to send me your raw I'll convert to dng for you.

Message edited by author 2015-10-25 03:51:02.

Tiny

Apple iPad mini 4

10/25/2015 04:20:36 AM · #4

Go Golf

Alex_Petrini

Sony Alpha a7R III

Sony FE 24-70mm f/2.8 GM

10/25/2015 09:44:21 AM · #5

Try Adobe chat, 24/7 available, they will solve every kind of problems.

vawendy

Sony Alpha 1

Sony FE 200-600mm f/5.6-6.3 G OSS

10/25/2015 10:11:01 AM · #6

It's because it's a nikon RAW file?? ;P

PennyStreet

Olympus OM-D E-M1

Olympus 17mm f/1.8 M.Zuiko

10/25/2015 10:41:35 AM · #7

But you write so well...sounds like the first chapter of a good book!
Do you shoot only RAW... ie: do you have or could you take some jpegs? You're on vacation after all!
Anyway that's what I've done when all else fails. My laptop wouldn't open the RAW files in CS6 from my little Olympus the last time I needed it, though it does just fine here at home on my desktop.

10/25/2015 10:57:50 AM · #8

Originally posted by backdoorhippie:

I've downloaded the converter. I've installed it. I've rebooted. And still, neither Bridge nor PS can read my raw files.

The thing is I'm on vacation. With my sweetie. If I wanted to sit in my room and deal with this all day, I might be able to send one of my files to one of you guys (THAT would take all day because the only program I have that can read them crashes every 20 seconds and I haven't selected the file I want to enter...). It looks like this challenge (tailor made for my travels) will either go unentered, or with on of my D90 images, none of which I feel is "worthy".

10/25/2015 10:59:06 AM · #9

Originally posted by MichaelC:

If you want to send me your raw I'll convert to dng for you.

Thanks. Even if I could, I would still need to process, and then try to enter it. Did I mention internet access is really spotty...???

10/25/2015 11:00:37 AM · #10

Originally posted by PennyStreet:

LOL! But I want to be a photographer!!!

I might try shooting with jpg as well, see if I can get any decent shots today. I'm out of time.

Samsung Galaxy S21, S21+, S21 Ultra

10/25/2015 11:05:21 AM · #11

Oh, and did I mention that my mouse stopped working??? Yup, processing on a touch pad....

sfalice

Canon PowerShot SX60 HS

10/25/2015 11:36:22 AM · #12

tanguera, I sympathize with you! A while back something quite similar happened with my files, and after trying fruitlessly to navigate the problem, I consoled myself with some unladylike and rude comments, and simply when back to JPEG.

Life's too short to jump through the hoops when these folks decide to change their programs again and again with little regard for their clients.

Bear_Music

Sony 24-70mm F4 Vario-Tessar T* FE OSS

10/25/2015 12:28:37 PM · #13

Irfanview is fast to download, works on any machine, will convert any of your Nikon files to TIFF for CS5 to use. Wonderful program, free.

GeneralE

Canon PowerShot S3 IS

Canon 12x IS USM (S3 IS built-in Lens) -- 36-432mm (35mm EQ)

10/25/2015 12:39:58 PM · #14

Originally posted by Bear_Music:

Irfanview is fast to download, works on any machine, will convert any of your Nikon files to TIFF for CS5 to use. Wonderful program, free.

I agree, but you might have to also download and install the IrfanView Plugins (link should be on the same page as the program download link) ...

Canon 12x IS USM (S3 IS built-in Lens) -- 36-432mm (35mm EQ)

10/25/2015 12:58:44 PM · #15

Originally posted by Bear_Music:

Irfanview is fast to download, works on any machine, will convert any of your Nikon files to TIFF for CS5 to use. Wonderful program, free.

Do they have a 32-bit version? Old laptop...

GeneralE

Canon PowerShot S3 IS

10/25/2015 01:09:08 PM · #16

Originally posted by tanguera:

Originally posted by Bear_Music:
Irfanview is fast to download, works on any machine, will convert any of your Nikon files to TIFF for CS5 to use. Wonderful program, free.

Do they have a 32-bit version? Old laptop...

It will work on any version of Windows from W'95 to the present. It's really great -- as a current Mac user it (and Autostitch) are the two Windows programs I really miss ... I have them on a USB stick so I can take them to the library and run them there (they both work can without being "installed") ...

Tiny

Apple iPad mini 4

10/25/2015 01:22:48 PM · #17

.

Message edited by author 2015-10-25 13:30:11.

Olympus OM-D E-M5 Mark III

10/25/2015 01:41:45 PM · #18

Originally posted by Tiny:

Yes, I know. But I enjoy looking at what I shot as much as being out there taking the shots :)

Yo_Spiff

Olympus 12-100mm f/4.0 M.Zuiko ED IS PRO

10/25/2015 02:23:25 PM · #19

Whew, quite a mess. I think I'll stick with PSP with the Canon and Olympus RAW converters for a while.

Ja-9

Nikon AF-S DX NIKKOR 18-200mm f/3.5-5.6G ED VR II

10/25/2015 02:42:24 PM · #20

There's always FS...(don't zap me!!!)

Pentax DA 18-135mm F3.5-5.6ED AL [IF] WR DC

10/26/2015 12:18:26 AM · #21

Well, I entered a placeholder earlier today, hoping I'd figure it all out before rollover. It's a fine shot. Not bad. Not great. Not like the one I came SO CLOSE to entering...

I thought I could get it done in time but... I came so close, SO CLOSE!!!

I figured out that I could convert the NEFs to TIFFs through xnView,and then process as usual. And I had such a great shot. But my laptop couldn't handle the size of the files and even though we made it back to the hotel with an hour to get it done, the seconds ticked away while my PS froze. Seriously. Did I mention I was SOOOOOO CLOSE!!!!!!

Without a doubt, this has been the most frustrating challenge for me EVER!!!

Yes, Janine, it might make it to the FS....

AAAUUUGGGHHH!!!!!

tnun

Ricoh GR III

10/26/2015 12:34:06 AM · #22

so what is your laptop? ram challenged?