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DPChallenge Forums >> Business of Photography >> Anyone else get the fraud letter from Adobe?
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10/15/2013 10:31:30 PM · #1
So Yay, got a somewhat personalized letter from Adobe today, saying that between Sept 11 and Sept 17th an unauthorized third party illegally accessed my information for my card, bank etc etc.

They are setting up , with an Experian, a free account for a year, a one year credit monitoring membership with a ProtecteMyAlert membership.

And basically, that is all the help they will give you with what they say could end up with fraudulent transactions, identity theft, illegal charges. They also say that if you do go ahead and as suggested , put a fraud alert on your credit report: it will also delay your ability to obtain credit and could possibly harm your credit rating.

Their ending is; we regret any inconvenience or concern this incident may cause you.

~~~~~~~~~~~~~

So anyone else get this???? Anything special I should be doing??

urgg

10/15/2013 10:36:46 PM · #2
whoa... no -- I just got the one awhile back saying that they'd been hacked, and that there was no evidence that there has been no indication of unauthorized activity...

10/15/2013 10:40:04 PM · #3
Crap on a stick 21_F.gif vawendy seriously, I get the serious letter with all the pomp and poop.

Could the last couple of bloody months be worse, this is just bloody icing. =\

10/15/2013 11:40:09 PM · #4
I would contact your credit card company and ask for a new credit card number.
10/15/2013 11:48:11 PM · #5
I got one that said I had to create a new password...
10/16/2013 12:01:13 AM · #6
Originally posted by kudzu:

I got one that said I had to create a new password...

Ditto, and I did that. Interestingly, I got a snail mail letter from my BANK telling me they'd heard from Adobe that it was possible I'd been compromised, and that they were keeping an eye on things, but that they had detected nothing untoward thus far...
10/16/2013 12:18:14 AM · #7
You were one of the "lucky" ones, Juliet. Definitely contact your bank and credit card companies and let them know. Or forward the Adobe email to them.
10/16/2013 12:30:00 AM · #8
WTFTFTAQEWUWERYOAIUJEDsDEFLKZJNDFG

WTF am I so bloody special, urrrrrrrrggggggggggggggggggggggggggggggggggggggggg

The only thing I can say about this, is that I signed up for my fabulous 1 year membership, checked my credit score and I am int eh 800's WHOHOOOOO and then found out the kiddies Daddy had used my SSSSSSFNNN to get all sorts of crap in the past.

I am totally flipping fed the f**k up!

10/16/2013 01:21:58 PM · #9
Coincidence that a couple of days after getting my letter that Yahoo! notified me of suspicious activity on my account and needed to change my password?
10/16/2013 01:45:03 PM · #10
Sigh. Is this a sign of the scary future when everybody goes to a subscription format?
10/16/2013 01:53:17 PM · #11
I got the letter too (as well as the notification from Yahoo) but I don't have a subscription. I bought my CS5 outright.
10/16/2013 01:58:07 PM · #12
Originally posted by ancientimages:

I got the letter too (as well as the notification from Yahoo) but I don't have a subscription. I bought my CS5 outright.

Same here, but had to register it online on Adobe website.
10/17/2013 05:11:39 PM · #13
I just got the letter...and I don't have a subscription, just ordered direct from Adobe.

I am pretty sure I didn't have them save my CC info...but I tried going on their site to check and I can't get to it. Is it down?
10/18/2013 10:15:07 PM · #14
Okay, from what I can discover. This is in regard as to whether you have a subscription for the crap CS6 or whether you bought ANY of the Adobe products with you CC....

IF you got a letter, then your CC info was hacked, if it was you get the somewhat personal letter from Adobe and the offer of the 1 year subscription.

(( Adobe is also offering customers, whose credit or debit card information was involved, the option of enrolling in a one-year complimentary credit monitoring membership)

If you did not get the letter and just a password change, you are fine and dandy. (and I hate you for it) =P

Message edited by author 2013-10-18 22:16:04.
10/18/2013 10:53:51 PM · #15
Originally posted by JulietNN:

Okay, from what I can discover. This is in regard as to whether you have a subscription for the crap CS6 or whether you bought ANY of the Adobe products with you CC....

IF you got a letter, then your CC info was hacked, if it was you get the somewhat personal letter from Adobe and the offer of the 1 year subscription.

(( Adobe is also offering customers, whose credit or debit card information was involved, the option of enrolling in a one-year complimentary credit monitoring membership)

If you did not get the letter and just a password change, you are fine and dandy. (and I hate you for it) =P

I just got the letter today. I'd already had the change-password letter.
10/18/2013 11:52:56 PM · #16
i got it... yay?
10/18/2013 11:52:57 PM · #17
mouse doubleclicks sometimes

Message edited by author 2013-10-18 23:53:16.
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