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DPChallenge Forums >> Hardware and Software >> CS4 problem opening .jpeg
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Showing posts 1 - 25 of 52, descending (reverse)
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03/04/2009 10:24:23 PM · #1
Originally posted by kirbic:

Sounds like something is buggered in the registry.


I might have to agree with you on that one considering opening a file launches 2 applications...
03/04/2009 10:18:19 PM · #2
Sounds like something is buggered in the registry.
03/04/2009 10:18:19 PM · #3
Originally posted by ShutterPug:

I did try making changes in Bridge. It allowed me to assign PS CS4, but yet when I click on a .jpeg even with that setting, Bridge opens and then the image opens in Camera Raw, simultaneously. lol


Wow thats weird, wish I could just RDP in to it, would prob be easier to see whats going on... Anyway still thinking...

BTW tried changing file associations on 4 machines here, xp32bit, xp64bit, vista 32bit and vista 64bit and all have CS3 and CS4 suites installed and no problems :S

-dave
03/04/2009 10:11:50 PM · #4
I did try making changes in Bridge. It allowed me to assign PS CS4, but yet when I click on a .jpeg even with that setting, Bridge opens and then the image opens in Camera Raw, simultaneously. lol
03/04/2009 10:02:21 PM · #5
Have you tried to set the File Association preferences IN Bridge its self? Under Edit > Preferences > File Type Associations...
03/04/2009 09:46:01 PM · #6
Ah, at least we know that the setting is working... sort of.

Let's try this...
1.) Start PS and open Bridge
2.) Select Edit>Preferences
3.) In the left pane highlight File Type Associations
4.) What does it say for JPG and JPEG files? Can you change it from here? If so, does it stick?
03/04/2009 09:34:20 PM · #7
Originally posted by kirbic:

Can you select another program to open JPEG files, and if you do, does the setting take?


I can select another program even if it is not in the list. Depending on what program I choose, it either opens in the chosen program alone, or opens in both the one I chose and Bridge. But no matter what I try, I cannot get .jpegs to open directly in to Photoshop CS4
03/04/2009 09:22:00 PM · #8
Can you select another program to open JPEG files, and if you do, does the setting take?
03/04/2009 09:16:00 PM · #9
I am logged in as Administer, have the UAC turned off, but still cannot get thr Default Programs to let me use Adobe PS CS4 to open .jpegs. Interesting thing I did not notice until recently is that the little box you check to "always use the selected program..." already has a check in it, and the box is dimmed so you cannot uncheck it either.
03/04/2009 08:27:00 PM · #10
Okay I admit I didn't read the thread. Hope this hasn't been suggested.
Bad Me.
I just want to say I use Vista 64 and had this problem with Photoshop CS3. I fixed it by changing to 'run as administrator'.
right click on command prompt icon and click on Run as administrator.
03/04/2009 08:13:28 PM · #11
Originally posted by dknourek:

Im almost wondering if the changes are not sticking then if it could be a user rights issue where Vista thinks she doesn't have the proper permissions to change file associations. That's the one thing I hate about Vista is its BS permissions structure, there's too many hoops to jump through to do anything even as a sysadmin...

*ETA* Im typing to dam slow today lol


It works fine for me, however, I use 64-bit Vista...and you know how random Windows is....it could work on 64 and not 32 for no reason at all...
03/04/2009 04:20:06 PM · #12
At least we are all having the same ideas! Maybe that's actually the issue and we'll get her fixed yet!
03/04/2009 04:13:47 PM · #13
Im almost wondering if the changes are not sticking then if it could be a user rights issue where Vista thinks she doesn't have the proper permissions to change file associations. That's the one thing I hate about Vista is its BS permissions structure, there's too many hoops to jump through to do anything even as a sysadmin...

*ETA* Im typing to dam slow today lol

Message edited by author 2009-03-04 16:14:29.
03/04/2009 04:12:27 PM · #14
Doing some further pondering (and grasping wildly at straws), it may be UAC (User Access Control) getting in the way. See if you can associate successfully with UAC turned off (Control Panel, User Accounts, Turn User Account Control on or off). Also, make sure you are logged on with a user account with full Admin rights.
03/04/2009 04:11:28 PM · #15
Have you tried doing this as an administrator? Vista is funny like that. It doesn't tell you sometimes that you can't do something, it just won't let you.

Vista has that ridiculous User Access Control which stops you from doing a lot of stuff.

Message edited by author 2009-03-04 16:16:08.
03/04/2009 04:05:11 PM · #16
Sorry I got your updates canceled! And I'm really sorry you have to get an injection in your spine! I think we're making progress, though. I'll check back later this evening as well as see what's up. I just want to be absolutely clear on when and how the failure occurs. Can you tell me which of the following steps doesn't work? If we can pinpoint exactly what doesn't work (and what it does instead) we should be able to fix it.

1. Open control panel
2. Open Default Programs
3. Click on Associate a file type or protocol with a program
4. Select .jpeg
5. Click on Change program
6. Click on Browse
7. The list that pops up should default to your Program Files directory. If you installed Photoshop into some weird place, navigate to the appropriate folder. Otherwise, you should be able to double click (from the list presented) Adobe, then Adobe Photoshop CS4, then click on photoshop.exe and click Open.
(I'm guessing it's this step that fails since you said it won't add CS4 to the list. If this is correct, what happens when you click on Open?)
8. Adobe Photoshop CS4 is in the list and selected, click OK.
03/04/2009 04:04:15 PM · #17
Some solutions for XP are given in this thread. Pay particular attention to the post by nhazean about halfway down, excerpted below:

1. In the Folder's menu go to Tools/Folder Options...
2. File Types tab
3. Choose the file extension (ie, jpe, jpeg, jpg)
4. Click on "Advanced" OR "Restore" then "Advanced"
5. In Actions, choose "open", click on "edit"
6. Click on "Browse" to choose the programme you want to open with.
7. Click "Ok", "Ok" then "Close"

03/04/2009 03:52:36 PM · #18
Originally posted by freakin_hilarious:

That sounds like we're back to a windows problem to me (unless there is some strange relationship between the bridge and photoshop executables that I don't know about). If the Default Programs list never shows Adobe Photoshop CS4 as the Current Default for a specific file type, windows will never be able to use it.

Can we try an experiment? I know you've tried this stuff a million times, but maybe not quite like this.

Don't use the rt. click/open with method. Do everything in the Default Programs control panel.

1. Change the .jpeg extension to open with Paint
2. When you hit OK after selecting Paint, the list should disappear and it will say loading... at the bottom
3. When it's done loading, the Current Default should list Paint. Does it? Does the .jpeg open in Paint when you double click it?
4. Hit Change Program again and browse to photoshop.exe.
5. Again, when you hit OK, it will say loading for a bit. At this point what does it say in the Current Default column?

Edit: I just read your last post. Can you describe in more detail what "I select it but it won't take" means?


It won't add CS4 to the list and won't let you click OK - the OK button won't highlight until I choose one of the programs already on the list.

I was trying to install the updates but attempting the suggestion here cancelled out the install. ggggrrrrr I have to start it all over again now - so I'll come back to this thread once I get the install done. May be a bit later as I just saw the time and have to be at the hospital for an injection into my spine in an hour
03/04/2009 03:42:15 PM · #19
That sounds like we're back to a windows problem to me (unless there is some strange relationship between the bridge and photoshop executables that I don't know about). If the Default Programs list never shows Adobe Photoshop CS4 as the Current Default for a specific file type, windows will never be able to use it.

Can we try an experiment? I know you've tried this stuff a million times, but maybe not quite like this.

Don't use the rt. click/open with method. Do everything in the Default Programs control panel.

1. Change the .jpeg extension to open with Paint
2. When you hit OK after selecting Paint, the list should disappear and it will say loading... at the bottom
3. When it's done loading, the Current Default should list Paint. Does it? Does the .jpeg open in Paint when you double click it?
4. Hit Change Program again and browse to photoshop.exe.
5. Again, when you hit OK, it will say loading for a bit. At this point what does it say in the Current Default column?

Edit: I just read your last post. Can you describe in more detail what "I select it but it won't take" means?

Message edited by author 2009-03-04 15:43:47.
03/04/2009 03:41:43 PM · #20
Originally posted by kirbic:

Originally posted by ShutterPug:

It never shows Adobe Photoshop CS4 in the defaults - not before or after. It does show Adobe Bridge.

Oh - and still updating for another 18 minutes


You know, I had a very similar problem with CS3 and WinXP some time ago... but damned if I can remember what I did to fix it :-P
I know that when I had the issue, I could not even browse to and select the Photoshop executable, it just would not take. I doubt whether my old problem and your current one are the same anyhow.


That is exactly what is happening to me - I select it but it won't take. I've got 5 more minutes with updates then I'll see if the problem is resolved
03/04/2009 03:38:49 PM · #21
OK, I've read through trying to discern if this was in the previous replies - I had this problem (along with a HOST of others) when I first installed CS4.

What fixed it (for me) was to use the "Open with" then (yes I had to Browse for it) Browse for CS4, then I had to check the checkbox at the bottom that says "always use the selected program to open this kind of file". That worked for me.

Sorry if somebody already said this, I couldn't find it skimming through...

Message edited by author 2009-03-04 15:41:04.
03/04/2009 03:38:09 PM · #22
Originally posted by ShutterPug:

It never shows Adobe Photoshop CS4 in the defaults - not before or after. It does show Adobe Bridge.

Oh - and still updating for another 18 minutes


You know, I had a very similar problem with CS3 and WinXP some time ago... but damned if I can remember what I did to fix it :-P
I know that when I had the issue, I could not even browse to and select the Photoshop executable, it just would not take. I doubt whether my old problem and your current one are the same anyhow.
03/04/2009 03:36:32 PM · #23
Originally posted by ShutterPug:

Well now I am even more perplexed since when I try it CS4 does not show up in my list of programs to use as default, and when I browse and pick it that way - it does not work either. I may have to just concede and let it open in Bridge.


Hmmmm.....very odd.
03/04/2009 03:29:19 PM · #24
Originally posted by freakin_hilarious:

I'm the IT guy and I have PS on all my machines. :)

Linda, I'm just curious. After you make the change and it should work (but doesn't), when you go into the Default Programs control panel does it actually show Adobe Photoshop CS4 (and opens in Bridge anyway) or does is show Adobe Bridge?


It never shows Adobe Photoshop CS4 in the defaults - not before or after. It does show Adobe Bridge.

Oh - and still updating for another 18 minutes


Message edited by author 2009-03-04 15:29:44.
03/04/2009 03:26:03 PM · #25
I'm the IT guy and I have PS on all my machines. :)

Linda, I'm just curious. After you make the change and it should work (but doesn't), when you go into the Default Programs control panel does it actually show Adobe Photoshop CS4 (and opens in Bridge anyway) or does is show Adobe Bridge?
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